Terms of service

TERMS OF SERVICE – VIS Performance


Last updated: December 2, 2025


This website and online store are operated by VIS Performance (深圳市威视体育有限责任公司) (“VIS Performance”, “we”, “us”, or “our”). VIS Performance offers this website, including all information, tools, products and services available from this site (the “Services”), to you, the user (“you” or “your”), conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service (the “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. If you do not agree to these Terms, you may not access or use the Services.


Any new features or tools added to the current store shall also be subject to these Terms. We may update or change these Terms from time to time as described in Section 19 (Changes to Terms of Service).


Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

 

 

 

1. ACCESS AND ACCOUNT / ONLINE STORE TERMS

 


By agreeing to these Terms, you represent that:

 

  • you are at least the age of majority in your place of residence; and

  • you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

 


You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature.


To use the Services, you may be asked to provide certain information such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is true, accurate, current and complete, and that you have all rights necessary to provide such information.


You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.


A breach or violation of any of these Terms may result in an immediate termination of your access to the Services.

 

 

 

2. OUR PRODUCTS AND SERVICES

 


We make every effort to describe and display our products and Services as accurately as possible. However:

 

  • colors, appearance, or textures may differ from how they appear on your device; and

  • we do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations.

 


All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to:

 

  • limit sales of products or Services to any person, geographic region, or jurisdiction;

  • limit the quantities of any products or Services that we offer;

  • discontinue any product or Service at any time; and

  • refuse any order, as described in Section 3 (Orders).

 


Any offer for a product or Service is void where prohibited by law.


Certain products or Services may be available exclusively online through the website and may have limited quantities. Returns and exchanges are governed by our Refund Policy, available on the website.

 

 

 

3. ORDERS

 


When you place an order, you are making an offer to purchase. We reserve the right, in our sole discretion, to accept or decline any order for any reason.


Your order is not accepted until we have:

 

  • received and processed your payment, and

  • confirmed acceptance of your order (for example, by sending an order confirmation email).

 


We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed:

 

  • under the same customer account,

  • using the same credit card, and/or

  • using the same billing and/or shipping address.

 


If we make a change to or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided when the order was placed.


Your purchases are subject to return or exchange solely in accordance with our Refund Policy (see the “Refund Policy” page available via the footer of the Site).


You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

 

 

 

4. PRICES, BILLING AND PAYMENT

 


Prices, discounts and promotions are subject to change without notice. The price charged for a product or Service will be the price in effect at the time your order is placed and will be set out in your order confirmation email.


Unless expressly stated otherwise, prices do not include:

 

  • taxes,

  • shipping and handling,

  • customs duties or import charges (if applicable).

 


You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store, and to promptly update your account and other information (including your email address and payment details) so that we can complete your transactions and contact you as needed.


By submitting payment information, you represent and warrant that:

 

  1. the payment information you provide is true, correct and complete;

  2. you are duly authorized to use such payment method;

  3. charges incurred by you will be honored by your payment provider; and

  4. you will pay charges incurred by you at the posted prices, including all applicable taxes and shipping and handling charges.

 

 

 

 

5. SHIPPING AND DELIVERY

 


Shipping and delivery times shown on the website or in confirmation emails are estimates only and are not guaranteed. We are not liable for:

 

  • delays caused by shipping carriers,

  • customs processing, or

  • events outside our reasonable control.

 


Once we transfer products to the carrier, title and risk of loss pass to you. Shipping, delivery and related terms are further described in our Shipping Policy, available on the website.

 

 

 

6. INTELLECTUAL PROPERTY

 


The Services, including all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection and arrangement thereof, are owned by VIS Performance Co., Ltd. (深圳市威视体育有限责任公司), its affiliates or licensors, and are protected by applicable intellectual property laws.


These Terms permit you to use the Services for your personal, non-commercial use only. You must not:

 

  • reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services, except as incidental to normal web browsing; or

  • use any trademarks, logos or service marks without our prior written consent.

 


All rights not expressly granted to you in these Terms are reserved by VIS Performance and its licensors.

 

 

 

7. RELATIONSHIP WITH SHOPIFY

 


VIS Performance is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make on this website are made directly with VIS Performance Co., Ltd. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and VIS Performance, including any injury, damage or loss resulting from purchased products or Services. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with VIS Performance.

 

 

 

8. OPTIONAL TOOLS AND THIRD-PARTY LINKS

 


We may provide you with access to third-party tools or materials over which we neither monitor nor have any control. You acknowledge and agree that such tools and materials are provided “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. Your use of optional third-party tools is entirely at your own risk.


Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party site and will not have any liability or responsibility for any third-party materials, products or services. Please review third-party policies and practices before engaging in any transaction.

 

 

 

9. PRIVACY

 


Your submission of personal information through the Services is governed by our Privacy Policy, which is available via the footer of the Site. By using the Services, you acknowledge that you have read and understood our Privacy Policy.


Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information about your access to and use of the Services. For more details, please refer to our Privacy Policy and Shopify’s privacy documentation.

 

 

 

10. ERRORS, INACCURACIES AND OMISSIONS

 


Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any such errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order), as permitted by law.

 

 

 

11. PROHIBITED USES

 


You may use the Services only for lawful purposes and in accordance with these Terms. You are prohibited from using the site or its content:

 

  • for any unlawful purpose;

  • to violate any applicable law or regulation;

  • to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against any person or group;

  • to submit false or misleading information;

  • to upload or transmit viruses or any other type of malicious code;

  • to collect or track the personal information of others without consent;

  • to spam, phish, pharm, pretext, spider, crawl, or scrape; or

  • to interfere with or circumvent the security features of the Services or any related website.

 


We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

 

 

 

12. DISCLAIMER OF WARRANTIES

 


Except as expressly stated by VIS Performance, the Services and all products and Services delivered to you through the Services are provided “as is” and “as available” without any representations, warranties or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement.


We do not warrant that:

 

  • the Services will be uninterrupted, timely, secure or error-free; or

  • any errors in the Services will be corrected.

 


Your use of the Services is at your sole risk.

 

 

 

13. LIMITATION OF LIABILITY

 


To the fullest extent permitted by applicable law, in no case shall VIS Performance Co., Ltd., our directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any:

 

  • indirect, incidental, punitive, special or consequential damages;

  • loss of profits, revenue, savings, data, or replacement costs; or

  • any similar damages,

 


whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Services or any products purchased through the Services, or for any other claim related in any way to your use of the Services or any product.


Where liability cannot be excluded under applicable law, our liability shall be limited to the maximum extent permitted by such law.

 

 

 

14. INDEMNIFICATION

 


You agree to indemnify, defend and hold harmless VIS Performance Co., Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

 

  • your breach of these Terms or the documents they incorporate by reference; or

  • your violation of any law or the rights of a third party.

 

 

 

 

15. SEVERABILITY

 


If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

 

 

 

16. TERMINATION

 


These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by:

 

  • notifying us that you no longer wish to use the Services, or

  • ceasing to use our site.

 


If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

 

 

 

17. ENTIRE AGREEMENT; WAIVER

 


These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.


The failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

 

 

 

18. ASSIGNMENT

 


You may not delegate, transfer or assign these Terms or any of your rights or obligations under them without our prior written consent, and any such attempt will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without consent or notice to you, to the extent permitted by law.

 

 

 

19. GOVERNING LAW

 


These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Shenzhen, Guangdong, China, and you and VIS Performance consent to venue and personal jurisdiction in such courts.

 

 

 

20. CHANGES TO TERMS OF SERVICE

 


You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or the Services following the posting of any changes constitutes acceptance of those changes.

 

 

 

21. CONTACT INFORMATION

 


Questions about these Terms of Service should be sent to us at:


Trade name: VIS Performance

Legal company name: 深圳市威视体育有限责任公司

Business registration: 91440300MAE6K0BC55

Phone: +86 134 0423 2096

Email: visperformance.info@gmail.com

Address: Room 2F462, Block B, Gushu Huating, 38 Gushu 1st Road, Bao’an District, Shenzhen, Guangdong 511464, China